All Systems Operational

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Our system status page is a real-time view of the performance and uptime of ResDiary products and services.

ResDiary Application Operational
UK/Europe ? Operational
Australia ? Operational
North Central US ? Operational
S.E. ASIA ? Operational
East Asia ? Operational
Login ? Operational
API ? Operational
Widget Configurator ? Operational
Portal ? Operational
Sales website ? Operational
Reserve with Google Operational
90 days ago
99.8 % uptime
Today
Widget Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
S.E. ASIA Rescheduled Maintenance Oct 25, 14:00-22:00 UTC
This notification is for previously scheduled maintenance to the S.E. ASIA database cluster, Azure have advised that this has now been rescheduled to 25-OCT-2021 between 14:00 UTC and 22:00.

The Southeast Asia Diary application will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Posted on Oct 22, 08:15 UTC
Past Incidents
Oct 22, 2021
Completed - The scheduled maintenance has been completed.
Oct 22, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 06:02 UTC
Scheduled - On 22-10-2021 between 06:00 UTC and 07:00 UTC the ResDiary Engineering team will be performing essential maintenance on the UK infrastructure.

The UK diaries will be available throughout the maintenance period, users may experience some degraded performance on the Widget and Reserve with Google features but it will be minimal.

Technical Detail
We are upgrading our Kubernetes cluster version affecting the Widget and Reserve with Google features. This is required to keep our infrastructure up to date with security and performance improvements.

We apologise for any inconvenience this may cause.

Thanks,

ResDiary Engineering Team.
Oct 21, 15:17 UTC
Oct 21, 2021
Completed - The scheduled maintenance has been completed.
Oct 21, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 14:00 UTC
Scheduled - Between 14:00 UTC and 22:00 on 21st October, Azure will be performing essential maintenance to the S.E. ASIA database cluster.

The Southeast Asia Diary application will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Oct 20, 14:05 UTC
Resolved - This incident has been resolved.
Oct 21, 16:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 15:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 15:33 UTC
Investigating - We are currently investigating this issue.
Oct 21, 15:23 UTC
Completed - The scheduled maintenance has been completed.
Oct 21, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 14:30 UTC
Scheduled - We are updating our Kubernetes cluster version in the AU region to keep in line with Azure's version support policy.

This is a patch version rolling update and should not cause downtime, but there's a possibility there may be some degraded performance in the brief time the update rolls out.
Oct 20, 15:13 UTC
Completed - The scheduled maintenance has been completed.
Oct 21, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 14:00 UTC
Scheduled - On 21-OCT-2021 between 14:00 UTC and 15:00 UTC the ResDiary Engineering team will be performing essential maintenance on the East Asia Diary platform.

The East Asia Diary will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.

Technical Detail
We are upgrading the base image used for the Diary web servers. This is required to keep our infrastructure up to date with security and performance improvements.

We apologise for any inconvenience this may cause.

Thanks,

ResDiary Engineering Team.
Oct 21, 13:16 UTC
Completed - The scheduled maintenance has been completed.
Oct 21, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 09:03 UTC
Scheduled - We are updating our Kubernetes cluster version in the USNC region to keep in line with Azure's version support policy.

This is a patch version rolling update and should not cause downtime, but there's a possibility there may be some degraded performance in the brief time the update rolls out.
Oct 20, 15:11 UTC
Completed - The scheduled maintenance has been completed.
Oct 21, 05:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:01 UTC
Scheduled - Between 21:00 UTC on 20th October and 05:00 UTC on 21st October, Azure will be performing essential maintenance to the UK database cluster.

The UK Diary application will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Oct 19, 20:42 UTC
Oct 20, 2021
Completed - The scheduled maintenance has been completed.
Oct 20, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 03:00 UTC
Scheduled - This notification is for previously scheduled maintenance to the US database cluster. Azure have advised that this has now been rescheduled to the 20th of October between 03:00 UTC and 11:00 UTC.

The US Diary application will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Oct 19, 13:17 UTC
Oct 19, 2021
Completed - The scheduled maintenance has been completed.
Oct 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 11:01 UTC
Scheduled - This notification is for previously scheduled maintenance to the AU database cluster. Azure have advised that this has now been rescheduled to the 19th of October between 11:00 UTC and 19:00 UTC.

The AU Diary application will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Oct 18, 21:19 UTC
Completed - The scheduled maintenance has been completed.
Oct 19, 16:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 15:00 UTC
Scheduled - We are updating our Kubernetes cluster version in the ASSE region to keep in line with Azure's version support policy. This is a patch version rolling update and should not cause downtime, but there's a possibility there may be some degraded performance in the brief time the update rolls out.
Oct 19, 13:18 UTC
Completed - The scheduled maintenance has been completed.
Oct 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 03:00 UTC
Scheduled - On October 19th between 03:00 UTC and 11:00 UTC Azure will be performing essential maintenance to the US database cluster.

The US Diary application will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Oct 18, 21:09 UTC
Oct 18, 2021
Completed - The scheduled maintenance has been completed.
Oct 18, 19:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 11:00 UTC
Scheduled - On October 18th between 11:00 UTC and 19:00 UTC Azure will be performing essential maintenance to the AU database cluster.

The AU Diary application will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Oct 18, 08:55 UTC
Resolved - This incident has been resolved.
Oct 18, 12:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 12:41 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 18, 12:41 UTC
Investigating - We are currently investigating this issue.
Oct 18, 12:26 UTC
Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021
Completed - The scheduled maintenance has been completed.
Oct 13, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:00 UTC
Scheduled - We will perform brief database maintenance tonight at 22:00 UTC for the UK diary. This should only take around 10-15 minutes with a slight disruption in service.
Oct 13, 13:54 UTC
Postmortem - Read details
Oct 15, 12:46 UTC
Resolved - This incident has been resolved.
Oct 13, 13:51 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 13, 12:37 UTC
Investigating - We are currently investigating this issue.
Oct 13, 12:06 UTC
Completed - The scheduled maintenance has been completed.
Oct 13, 02:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 20:01 UTC
Scheduled - Azure have notified us of planned maintenance to our Login database tonight, this maintenance follows some maintenance last night that we did not anticipate causing any disruption but which may have caused login errors for some user for a few minutes.

The following is the message we have received from Azure:
"This notification is for previously scheduled maintenance to your Azure SQL Database instance(s) in West Europe. Unfortunately, maintenance is taking longer than expected. Maintenance is currently paused and will be resumed at 20:00 UTC on 12 Oct 2021 and is expected to complete by 04:00 UTC on 13 Oct 2021."
Oct 12, 08:42 UTC
Oct 12, 2021
Completed - The scheduled maintenance has been completed.
Oct 12, 08:21 UTC
Scheduled - As of Thursday, Sep 30 14:01:15 2021 GMT, some older devices will not trust many websites in web browsers due to the following https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/.

We're updating our user-facing SSL encryption to use an edge certificate to improve our security posture and help us support as many devices as possible.

We believe that this also mitigates the above issue; however, don't hesitate to contact our support team in the unlikely scenario that you begin to see browser warnings on 30/09/21 when using any of our services.
Sep 28, 13:14 UTC
Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.