All Systems Operational

About This Site

Our system status page is a real-time view of the performance and uptime of ResDiary products and services.

ResDiary Application Operational
UK/Europe ? Operational
Australia ? Operational
North Central US ? Operational
S.E. ASIA ? Operational
East Asia ? Operational
Login ? Operational
API ? Operational
Widget Configurator ? Operational
Portal ? Operational
Sales website ? Operational
Reserve with Google Operational
90 days ago
99.97 % uptime
Today
Widget Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
UK Scheduled Maintenance Jan 26, 22:00 - Jan 27, 06:00 UTC
Between 22:00 UTC on 26-JAN-2022 and 06:00 UTC on 27-JAN-2022, Azure will be performing essential maintenance to the UK Diary database cluster.

The UK Diary application will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Posted on Jan 25, 21:14 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 7, 13:00 UTC
Scheduled - Transport Layer Security (TLS) 1.0 and 1.1 are security protocols for establishing encrypted channels over computer networks, ensuring data integrity and privacy. Due to security vulnerabilities, ResDiary will no longer support these depreciated versions as of 1st February 2022.

We will follow a simulation approach prior to 1st February 2022, disabling support for TLS 1.0 and 1.1 across all ResDiary services for a period of time. This is to allow customers and integrators to see the places that these protocols may still be in use.

Simulations
- 17 January, 2022: For 24 hours starting 09:00 UTC
- 24 January, 2022: For 48 hours starting 09:00 UTC

Removal
- 1 February, 2022 09:00 UTC

Who is affected?
This change will affect anyone who accesses ResDiary services from an older web browser or a device running an older operating system that is not compatible with TLS 1.2, including older ePOS systems.

To ensure data integrity and privacy please click here to check that your browser supports the recommended minimum TLS 1.2 protocol and please click here to view supported versions. TLS 1.0 and 1.1 will not be supported from 1st February 2022.

For more information please refer to the links below:

- Supporting TLS on various Microsoft OSs - Microsoft
- Transport Layer Security 1.0 and 1.1 disablement - Microsoft
- TLS security - Apple

If you have further questions, please submit a request to our support team.

Thanks,

ResDiary.
Jan 7, 12:58 UTC
Past Incidents
Jan 26, 2022
Completed - The scheduled maintenance has been completed.
Jan 26, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 09:00 UTC
Scheduled - As previously communicated on Friday the 7th of January 2022, ResDiary will no longer support TLS 1.0 and 1.1 as of 1st February 2022.

This is a maintenance window to simulate disabling support for these depreciated protocols for 48hrs, allowing customers and integrators to see the places that these protocols may still be in use.

Starting at 09:00 UTC on Monday the 24th of January 2022 and ending at 09:00 UTC on Wednesday the 26th of January 2022.

If you have any questions, please submit a request to our support team.

Thanks,

ResDiary
Jan 21, 09:28 UTC
Jan 25, 2022

No incidents reported.

Jan 24, 2022
Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022
Completed - The scheduled maintenance has been completed.
Jan 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 09:00 UTC
Scheduled - As previously communicated on Friday the 7th of January 2022, ResDiary will no longer support TLS 1.0 and 1.1 as of 1st February 2022.

This is a maintenance window to simulate disabling support for these depreciated protocols for 24hrs, allowing customers and integrators to see the places that these protocols may still be in use.

Starting at 09:00 UTC on Monday the 17th of January 2022 and ending at 09:00 UTC on Tuesday the 18th of January 2022.

If you have any questions, please submit a request to our support team.

Thanks,

ResDiary
Jan 14, 09:57 UTC
Completed - The scheduled maintenance has been completed.
Jan 18, 07:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 17, 14:17 UTC
Jan 17, 2022
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Completed - The scheduled maintenance has been completed.
Jan 13, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 11:00 UTC
Scheduled - This notification is for previously scheduled maintenance to the AU database cluster, Azure have advised that this has now been rescheduled to between 11:00 UTC on 13-JAN-2022 and 19:00 UTC on 13-JAN-2022.

The AU Diary application will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Jan 12, 23:45 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 04:00 UTC
Scheduled - Between 04:00 UTC on 13-JAN-2022 and 12:00 UTC on 13-JAN-2022, Azure will be performing essential maintenance to the US Diary database cluster.

The US Diary application will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Jan 12, 08:42 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 22:00 UTC
Scheduled - Between 22:00 UTC on 12-JAN-2022 and 06:00 UTC on 13-JAN-2022, Azure will be performing essential maintenance to the UK Diary database cluster.

The UK Diary application will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Jan 11, 21:48 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 21:00 UTC
Scheduled - Between 21:00 UTC on 12-JAN-22 and 05:00 UTC on 13-JAN-22, Azure will be performing essential maintenance to the Login service database cluster.

The Login service will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Jan 11, 21:45 UTC
Jan 12, 2022
Completed - The scheduled maintenance has been completed.
Jan 12, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 11:00 UTC
Scheduled - Between 11:00 UTC on 12-JAN-2022 and 19:00 UTC on 12-JAN-2022, Azure will be performing essential maintenance to the AU Diary database cluster.

The AU Diary application will be available throughout the maintenance period, users may experience connection interruptions, requiring users to reload but we expect most users will not experience any disruption.
Jan 11, 09:51 UTC