All Systems Operational

About This Site

Our system status page is a real-time view of the performance and uptime of ResDiary products and services.

ResDiary Application Operational
UK/Europe ? Operational
Australia ? Operational
North Central US ? Operational
S.E. ASIA ? Operational
East Asia ? Operational
Login ? Operational
API ? Operational
Widget Configurator ? Operational
Portal ? Operational
Sales website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 20, 2019

No incidents reported today.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Resolved - This incident has been resolved.
Mar 15, 13:30 UTC
Update - It has been identified that our login and authentication component was unable to connect to it's database. This has now been resolved but we continue to investigate the root cause.
Mar 15, 11:55 UTC
Investigating - At 10:25 UTC we were alerted that various components of our system were unavailable. By the time engineers had begun to investigate, the sites had become available again at 10:28 UTC. During that time it is possible that customers may have had issues logging into their diaries, making bookings via widgets, or accessing our API. We are investigating to try to find the cause of the problem.
Mar 15, 10:42 UTC
Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019
Postmortem - Read details
Mar 7, 12:21 UTC
Resolved - The 12.5 release to asse.resdiary.com (Southeast Asia) failed part of the way through. Unfortunately we did not realise at the time that certain components hadn't been successfully updated. This in turn caused users issues accessing their diaries, or performing certain actions on their diaries.
Mar 7, 12:14 UTC
Mar 6, 2019

No incidents reported.