All Systems Operational

About This Site

Our system status page is a real-time view of the performance and uptime of ResDiary products and services.

ResDiary Application Operational
UK/Europe ? Operational
Australia ? Operational
North Central US ? Operational
S.E. ASIA ? Operational
East Asia ? Operational
Login ? Operational
API ? Operational
Widget Configurator ? Operational
Portal ? Operational
Sales website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 22, 2019

No incidents reported today.

Feb 21, 2019

No incidents reported.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019
Resolved - By 13:57 UTC the incident began to resolve itself, and by 14:04 normal service had resumed. We are currently waiting for the Azure SQL database team to get back to us with more information about what has gone wrong, and will provide a report of the problems once they do so. We sincerely apologise for any problems this has caused.
Feb 13, 15:39 UTC
Monitoring - The connectivity to our Australia East database appears to have been restored, although it still looks like we are experiencing performance issues. We are continuing to monitor the situation and will provide a full report once we know more about what has happened.
Feb 13, 14:05 UTC
Identified - Our SQL database in Azure's Australia East data centre is currently unable to handle requests. We have contacted Azure support for help solving the problem, and in the meantime are preparing to fail over to a secondary database.
Feb 13, 13:00 UTC
Update - We are continuing to investigate this issue.
Feb 13, 12:24 UTC
Investigating - We are currently experiencing issues with the servers that host our Australian diaries (au.resdiary.com). We suspect that this is caused by an issue affecting Azure databases in their Australia East data centre. We are currently investigating, and trying to decide what measures to take to get our Australian diaries back online.
Feb 13, 12:23 UTC
Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.