Resolved -
This incident has been resolved.
Dec 5, 12:21 UTC
Update -
We are continuing to monitor for any further issues.
Dec 5, 12:21 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 5, 09:19 UTC
Investigating -
We are experiencing an issue with one of our third party software providers. This is affecting Access Identity logins and Dishcult.
Dec 5, 09:12 UTC
Resolved -
ResDiary services experienced downtime due to a widespread Cloudflare outage impacting network connectivity and availability.
Dec 5, 09:13 UTC
Resolved -
The issue has been resolved by increasing the resource allocation.
Dec 2, 06:27 UTC
Investigating -
We are currently investigating elevated CPU utilization on the Australia Diary production environment. This may result in degraded performance for some users. Our engineering team is actively working to identify the root cause and implement a resolution.
Impact: Users may experience slower response times or intermittent issues when accessing the Australia Diary service.
Dec 2, 05:58 UTC
Resolved -
This incident has been resolved.
Dec 1, 13:27 UTC
Update -
We are continuing to monitor for any further issues.
Dec 1, 11:20 UTC
Monitoring -
Access Group is aware of an issue affecting Access Identity which is impacting multiple products.
Access technical engineers have identified the fault and are working - as a priority activity - to resolve this. Access is committed to the highest levels of service quality; we apologise for the disruption caused and will provide further updates as swiftly as possible
Dec 1, 09:35 UTC
Investigating -
We are currently investigating this issue.
Dec 1, 09:29 UTC