Slow booking widgets
Incident Report for ResDiary
Resolved
This incident has been resolved.
Posted Oct 03, 2019 - 16:33 UTC
Monitoring
We have fixed the affected servers, and are beginning to route traffic to it again. We will continue to monitor the situation to make sure that it is resolved.
Posted Oct 03, 2019 - 16:20 UTC
Identified
We have identified a problem with one of the application servers used to run widgets. We have temporarily begun routing traffic to other servers while we attempt to solve the problem, which should start to improve performance.
Posted Oct 03, 2019 - 15:57 UTC
Investigating
We are currently investigating an issue causing booking widgets to take longer to load, and to return availability. We will provide an update as soon as we have more information.
Posted Oct 03, 2019 - 15:49 UTC
This incident affected: Widget Configurator.