Issues with our API

Incident Report for ResDiary

Resolved

This incident has been resolved.

Posted Nov 16, 2023 - 19:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 16, 2023 - 19:07 UTC

Investigating

We are currently investigating this issue.

Posted Nov 16, 2023 - 18:15 UTC

Monitoring

We are continuing to work on a fix for this issue.

Posted Nov 16, 2023 - 16:35 UTC

Update

We are continuing to work on a fix for this issue.

Posted Nov 16, 2023 - 16:34 UTC

Identified

We have identified that there is a problem with the machines that process API requests.
This is causing problems processing the requests, and a large backlog of requests to process.

Posted Nov 16, 2023 - 16:14 UTC

This incident affected: ResDiary Application (UK/Europe), API, Widget, Reserve with Google, Dishcult Portal, and Mobile (ResDiary Plus on Android, ResDiary Plus on iOS).