Issues with our API

Incident Report for ResDiary

Resolved

This incident has been resolved.

Posted Nov 16, 2023 - 15:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 16, 2023 - 15:57 UTC

Identified

We have identified that there was a brief problem with the machines that process API requests.
This caused problems processing the requests, leading to a large backlog of requests to process.

Posted Nov 16, 2023 - 15:32 UTC

Update

We are continuing to investigate this issue.

Posted Nov 16, 2023 - 15:24 UTC

Investigating

We're currently seeing issues with services that talk to our internal API:
Widget
Dishcult
Reserve With Google

Posted Nov 16, 2023 - 15:15 UTC

This incident affected: API, Widget, Reserve with Google, Dishcult Portal and Mobile (ResDiary Plus on Android, ResDiary Plus on iOS).